Rent a Space
Acquisition in a boxRent A Space is an Australian-owned business, in operation for over 37 years. They offer a range of self-storage solutions, with 13 self storage sites around Sydney.
Like many traditional businesses, Rent A Space are understanding the role digital solutions can play in their business model. For Rent a Space, the logical first-step was a website redesign, with the aim of improving their customers first-time experience.
Working together with the Rent a Space team, we reviewed previous research and website analytics, mapping their existing ‘get a quote’ journey. This formed the brief for the new ‘get a quote’ journey and triggered emails.
We aligned the new journey with the Rent a Space business processes to make sure the new website would help the sales team with their jobs, and would give the customers the right information at the right time.
After redesigning the ‘get a quote’ section we developed the remaining pages, a custom iconography set and templates for the CRM comms.